Privacy Policy

1. Information We Collect

We may collect and store the following information when you use our website or services:

• Personal Information: Name, email address, phone number, shipping/billing address (collected when you place an order or contact us)
• Payment Details: Processed securely through third-party payment gateways (e.g., Klarna, PayPal). We do not store payment information.
• Usage Data: Information on how you use our site (e.g., pages visited, time on site) to improve performance and user experience
• Marketing Data: Email addresses for our newsletter (only with your consent)

2. How We Use Your Information

We use your data to:

• Process and fulfil orders
• Respond to inquiries and provide customer support
• Improve our website and services
• Send promotional emails (only if you’ve opted in)
• Comply with legal obligations

3. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes.

We may share information with:

• Payment processors (e.g., PayPal, Klarna)
• Shipping providers (to deliver your orders)
• Website hosting and analytics partners (only for service improvement and security)

All third parties are required to handle your data securely and in compliance with data protection laws.

4. Your Rights

You have the right to:

• Access or correct your personal data
• Request deletion of your information
• Withdraw consent for marketing at any time
• File a complaint with a data protection authority (if in the UK, the ICO)

To exercise these rights, contact us at: info@silkpetalsboutique.com

5. Cookies

We use cookies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences.

6. Data Security

We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure—please use caution when sharing personal information.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: